House Bill 7

The Health Care Provider Perspective

General information Billing & reimbursement
Health care networks Return-to-work outcomes
Consumer report cards Doctor responsibilities
Case management Preauthorization
Additional resources

General information
The Texas Legislature designed House Bill 7 to improve return-to-work (RTW) outcomes, enhance the access to and quality of health care for injured employees, help control costs for employers, and create a more efficient workers' compensation system for all stakeholders.

Effective September 1, 2005, House Bill 7:

  • Abolished the Texas Workers' Compensation Commission (TWCC)
  • Transferred most of TWCC's authority to the Texas Department of Insurance (TDI)
  • Established the Texas Department of Insurance, Division of Workers' Compensation with a separate, governor-appointed commissioner
  • Created the Office of Injured Employee Counsel (OIEC), which will house the ombudsman program formerly handled by TWCC

Implementing the system changes created by House Bill 7 will take several months. We will update our House Bill 7 resource page as needed.

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Billing & reimbursement
For services rendered on or after September 1, 2005, you must submit your bills within 95 days of the date of service.

The new law should help reduce your administrative burdens by:

  • Reducing the number of disputes
  • Expediting treatment approvals
  • Encouraging electronic billing and reimbursement
  • Promoting appropriate and timely reimbursement and utilization
  • Eliminating the state's approved doctor list (by no later than September 1, 2007)

For the time being, insurance carriers will continue to review and pay health care provider (HCP) bills in accordance with DWC rules and guidelines. Future changes related to reimbursement issues will depend on whether the HCP belongs to a workers' compensation health care network. Carriers will reimburse network HCPs in accordance with the network contract and will reimburse non-network HCPs in accordance with the state's fee guidelines.

Insurance carriers must continue to pay, reduce, deny or audit your bill within 45 days after receiving it. Effective September 1, 2005, if a carrier audits a bill, the carrier must complete its bill audit within 160 days, and it must pay 85 percent of the fee guideline (non-network) or contracted (network) amount while the audit is pending. NOTE: This is not a guarantee of 85 percent of the fee or contract amount. The 85 percent rule only applies when carriers audit a bill.

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Health care networks
The new law focuses on RTW outcomes because studies have shown that injured employees in Texas stay off work longer than those with similar injuries in other states. By incorporating workers' comp health care networks, the system should move toward the philosophy of occupational medicine, which should provide better medical and RTW results for injured workers.

Insurance carriers must notify workers' comp health care network HCPs of their intent to deny a claim's compensability. For network HCPs, the carrier is liable for up to $7,000 of medically necessary health care services prior to the HCP receiving the carrier's notice of denial. In other words, the network HCP is guaranteed some payment for treatment rendered in good faith prior to the carrier's notice of denial. If the carrier successfully contests the claim's compensability, the carrier is not liable for any money after the HCP receives the notice of denial.

Each workers' comp health care network may negotiate its fees, so network HCPs won't have to follow a state-mandated fee schedule. Networks will adopt treatment and RTW guidelines. DWC will also adopt treatment and RTW guidelines for non-network claims.

Additionally, the employee may choose his or her HMO primary provider to be the treating doctor, if the doctor agrees to abide by the workers' comp health care network's treatment and billing requirements. Employees with HMO providers must choose their treating doctor prior to an injury.

NOTE: TWCC rules and forms will remain in effect until new rules and forms supersede them.

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Return-to-work outcomes
The new law includes several positive steps to help improve outcomes and control system costs. There are many potential benefits of the new law's repeated use of outcome-based provisions, especially the network's quality improvement program for case management and RTW outcomes. Evidence-based treatment and return-to-work guidelines should place a renewed focus on the quality of care delivered, appropriate treatment provided, and RTW outcomes.

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Consumer report cards
Consumer "report cards" will allow system participants to objectively evaluate each health care network's performance. TDI will begin issuing their findings on networks 18 months after the first network is certified. Additionally, new compliance programs will identify insurance carrier performance in the revised workers' comp system. Carriers that earn a "consistently high" rating will be able to use the TDI rating in their promotional materials.

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Doctor responsibilities
As in the past, the treating doctor will serve as the "gatekeeper" for the injured worker's treatment. Additionally, the carrier may request a medical exam to clearly define compensability and affected body parts at the start of the claim. This should help reduce uncertainty regarding what will and won't be reimbursed.

The new law no longer specifies which edition of the AMA Guides to use in impairment rating exams. Although the law does not automatically adopt the newest edition, this change in the law allows the commissioner to do so.

All peer review doctors must be licensed in Texas.

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Case management
The new law requires carriers to evaluate the need for skilled case management as early as possible in the claim to help improve RTW outcomes. When needed, case managers will help get injured workers back to work. Case managers may contact HCPs for information and RTW planning.

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Preauthorization
House Bill 7 adds physical and occupational therapy to the list of services that require express preauthorization or concurrent review from insurance carriers. The commissioner of the Texas Department of Insurance, Division of Workers' Compensation adopted an
emergency rule to apply to services delivered on or after December 1, 2005.

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Additional resources

For more information about House Bill 7, click here.

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