Latest news
- Effective April 1, 2009, all MRI and CT scans on Texas Star Network® claims require preauthorization. Call (888) 532-5246 or fax (800) 852-1805 for preauthorization on diagnostic imaging services.
- In accordance with House Bill 473, Texas Mutual is implementing an informal network, also know as voluntary, workers' compensation health care network. The network applies to claims that are not part of our proprietary, Texas Department of Insurance-certified Texas Star Network®. The informal network program is effective August 15, 2008.
Health care providers play an important role in the workers' compensation system. You deliver quality care for Texas' injured workers and help them return to productive employment. Ultimately, that is what is best for workers, their employers and their families.
Texas Mutual Insurance Company wants to help you streamline your job as much as possible. Our website makes it easy for you to submit bills, get an explanation of benefits, participate in our workers' comp health care network and get other information providers need to know (see the navigation bar on the left).
Please feel free to email us or call us at (800) 859-5995 with questions, concerns or suggestions on how we can improve our service to you.
Contact us
- Claim mailing address:
P.O. Box 12029, Austin, Texas 78711-2029 - Preauthorization fax: (800) 852-1805
- Preauthorization phone: (888) 53-CLAIM (532-5246)
- Fax a bill: (512) 224-3889
- Claim information phone: (888) 53-CLAIM (532-5246)
- Electronic billing (Jopari Solutions): (866) 269-0554