| Summer 2009


Agents' Guide to Dividends

Douglas Sanford, Sanford & Tatum Insurance
"For retention, Texas Mutual's dividends are huge. And once a client has an account for a few years with a dividend record established, it's almost impossible to move them away."
—Douglas Sanford
   Sanford & Tatum

In July, Texas Mutual Insurance Company began distributing $75 million in individual policyholder dividends. Approximately 38,000 employers, representing 79 percent of policyholders, qualified for a dividend. Some will have questions.

This guide will help you explain and promote our dividend program among your clients. If you have questions, call us at (800) 859-5995.

Dividend basics
A dividend is essentially a monetary reward for policyholders in good standing who commit to workplace safety and help injured workers return to the job. Dividends also reward policyholders for staying loyal to Texas Mutual Insurance Company.

Dividend components
The individual policyholder dividend plan includes an annual component and a retention component.

The annual component rewards current policyholders who had acceptable loss ratios for the policy that expired in 2008.
The retention component rewards current policyholders for up to five consecutive years of acceptable loss ratios with us, ending with the policy that expired in 2008. Longtime policyholders may have seen their dividends increase because of the retention component.

Early-qualifier dividends
The $75 million dividend plan includes about $1 million for first-year policyholders. We plan to distribute early-qualifier dividends in November. We will send you a list of your qualifying clients in advance.

To earn an early-qualifier dividend, the policyholder:

  • Must have a policy that expired between January 1, 2009 and June 30, 2009
  • Must have an in-force policy on October 15, 2009 with an acceptable loss ratio.

Dividends as a retention tool
Agents report that dividends are a tool for retaining good customers, especially those who see their dividends increase as a result of the retention component. Visit our website for marketing materials you can distribute to your clients.

“For retention, Texas Mutual’s dividends are huge,” said Douglas Sanford of Sanford & Tatum Insurance Agency. “And once a client has an account for a few years with a dividend record established, it’s almost impossible to move them away from Texas Mutual.”

Dividends and financial stability
Texas Mutual has paid more than $670 million in individual policyholder dividends since 1999. We have paid another $61 million to Safety Group members. Our dividend track record is a sign of our continuing financial stability in today’s turbulent economy.

Uncashed checks
We keep uncashed checks on our books for three years. Then, we turn them over to the State Comptroller’s Office as unclaimed property.

Policyholders can call us at (800) 859-5995 and ask us to reissue expired dividend checks. If a client moves, email us at underwriting@ texasmutual.com, or fax us at (800) 359-0650 and give us their correct address.

Dividends and taxes
Dividends could be taxable, depending on the policyholder’s individual business situation. Advise your clients to consult a tax professional.

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