We knew early on that our policyholders, many of which are small businesses, would need support to weather the
COVID-19 pandemic. We quickly made adjustments to help policyholders maintain their coverage, developed specific COVID-19 resources, and worked closely with our agent partners to monitor how the pandemic was affecting our customers. On April 3, our board of directors unanimously voted to approve an early dividend payout two months ahead of schedule and we distributed $330 million to over 57,000 policyholders. In September, we hosted our first-ever statewide virtual safety summit to help employers learn how to work safely during COVID-19.
Sylvia's story | executive director of the Mexic-Arte Museum
For the health and safety of our communities, our employees across the state adjusted to full-time remote work without delay. Based on feedback from agents, we were able to continue to provide the same level of service and more. While our interactions shifted to virtual, our core value of providing excellent service remained steadfast. To highlight the work that we do for agents behind the scenes, we shared stories from our employees Jeff Sekiguchi and Felishia Redd.
Jeff’s Story | agency specialist at Texas Mutual
Felishia’s Story | information specialist II at Texas Mutual
We are devasted by the loss of lives from the pandemic and the challenges businesses had to face. We saw the hardships firsthand with our employees and policyholders. Even in the toughest of times, we found hope in the good work that our employees did to support each other and care for our customers. We were inspired by our policyholders who quickly adapted their business models to fill critical needs across the state. We’re proud to share these stories of resiliency.
Beverly’s Story | essential employee at Vestals Catering
Peter’s Story | quality control engineer at Tigé Boats
We’re committed to the resiliency of our great state and we’re able to deliver on that commitment through our community affairs program, TXM for Texas. COVID-19 required our team to promptly reevaluate our community strategy so that our funds would serve the most immediate needs across the state. By the end of 2020, we delivered $4 million to organizations on the frontlines of the COVID-19 pandemic.
In 1991, Texas Mutual was founded to be a reliable source of workers’ compensation for Texas businesses. Now with a foundation of nearly 30 years in the making, we’ve been able to weather the challenges of COVID-19 and step up to support the resiliency of our state.