Updated October 5
Coronavirus resources and recommendations
We are continuing to conduct business virtually for the safety of our employees and state. Our physical office locations are closed, but as always we are available at (800) 859-9559 from 8:00 a.m. to 5:30 p.m. Central or at firstname.lastname@example.org.
On this page, you'll find information on safety and prevention, workers' compensation claims related to COVID-19 and more. Please be aware that the COVID-19 pandemic is still developing. The details provided here are based on information available at the time of development. For the most up-to-date information regarding the virus and safety precautions, visit cdc.gov/coronavirus.
Texas Mutual resources
Office of the Texas Governor
On July 2, Governor Greg Abbott issued an executive order requiring all Texans to wear a face covering over the nose and mouth in public spaces, with few exceptions.
Centers for Disease Control and Prevention (CDC)
Occupational and Safety Health Administration (OSHA)
Texas Department of Insurance (TDI)
World Health Organization (WHO)
For businesses with some or all employees on-site, social distancing and good hygiene are key to preventing further spread of COVID-19. That presents challenges for businesses, but we must all do our part to adapt and keep our communities safe.
Certain types of employment or circumstances specific to your business may carry a higher risk of COVID-19 exposure than others. If an employee has received a positive COVID-19 test or diagnosis for COVID-19 illness from a health care professional, take all necessary health and safety precautions, and if you suspect the COVID-19 exposure is work related, report the claim to Texas Mutual immediately.
Texas Mutual will investigate each diagnosed COVID-19 claim on a case-by-case basis. An injury or a diagnosis of an illness is a requirement for all claims. Our team of claim specialists will investigate the facts of each case and evaluate whether an employee’s illness related to COVID-19 occurred during the course and scope of employment and resulted from a workplace exposure. As with any claimed occupational disease, the medical evidence and information about the cause of the disease will be important to the compensability determination. For more detailed information about what to do if you suspect an employee has been exposed, read our FAQ on workers’ compensation and coronavirus.
If you must require your employees to work from home and an injury happens in their home environment, we will investigate and evaluate it just as we would a claim in the workplace.
Policyholders have exclusive access to up-to-date content in our safety resource catalog, through our partnership with Zywave. Log in to your Texas Mutual Online (TMO) account to explore and download resources, including:
Legal News & Compliance
Once logged in to your TMO account, choose the Safety tab in the top menu. Then select the updated Safety and Employer Resource Catalog link. In the catalog, you can search "COVID-19" or "coronavirus" to find the latest content on the topic.