Our strategic goals

We support our mission with the following strategic goals:

  1. Reduce the costs of on-the-job injuries and illnesses to employees, employers, and communities.
  2. Support economic development by providing a stable, competitive source of workers' compensation insurance.
  3. Provide top-tier, customer-focused products and services.
  4. Develop the professional knowledge and skills of all employees, and provide effective leadership development and successor development programs.
  5. Maintain the company's financial soundness throughout market cycles.
  6. Improve productivity and services by continually improving processes and using technology effectively and innovatively.
  7. Attract and retain quality employees by recognizing their contributions.
  8. Foster effective relationships with the agent community.