Our strategic goals
We support our mission with the following strategic goals:
- Reduce the costs of on-the-job injuries and illnesses to employees, employers, and communities.
- Support economic development by providing a stable, competitive source of workers' compensation insurance.
- Provide top-tier, customer-focused products and services.
- Develop the professional knowledge and skills of all employees, and provide effective leadership development and successor development programs.
- Maintain the company's financial soundness throughout market cycles.
- Improve productivity and services by continually improving processes and using technology effectively and innovatively.
- Attract and retain quality employees by recognizing their contributions.
- Foster effective relationships with the agent community.