The management and staff of Texas Mutual Insurance Company are committed to maintaining the confidentiality of non-public, personal information. We do not disclose any non-public, personal information about our customers to anyone, except as permitted by law. We do not sell any information about our customers to mailing list companies or mass marketing organizations.
As a workers' compensation insurance carrier, we may collect non-public, personal information directly from our customers or their agents. We use this information only to serve our customers' insurance needs, conduct company business, and fulfill legal and regulatory requirements. For example, we collect information from our customers and their agents, such as:
- company name, address, and federal identification number;
- payroll, assets, and employee class codes; and
- loss runs (history of the number and severity of workplace injuries and illnesses).
We may obtain information from customer transactions and other dealings with us such as payment history and premium balance. Also, depending on the nature of the transaction, we may collect information from third parties, including injured workers, health care providers, other insurance companies, government agencies, information clearinghouses, courts, and other public records.
Confidentiality and security measures
We treat customer information as strictly confidential, and we maintain physical, electronic and procedural safeguards to protect personal information. Texas Mutual Insurance Company employees who have access to our customers' non-public, personal information are those who need it for business purposes. We also instruct our employees on the importance of maintaining the confidentiality of our customers' information.
At Texas Mutual Insurance Company, we respect our current and former customers' privacy. We are proud of the strong relationships we have built over the years, and we value your business.
Information we collect on our website
Texas Mutual Insurance Company collects no personal information about you when you visit our website unless you choose to provide this information to us. However, we do collect and store general usage information about visitors coming to our website to help us improve the quality of our services and provide you with a positive experience. We collect the Internet Protocol addresses, (including the city, domain address, and service provider); the session identification, and we create an activity log.