About your claims

At Texas Mutual Insurance Company, our goal is to resolve your claims efficiently. That is what is best for you and your injured workers. We treat each worker’s situation with respect and compassion. We are by their side to help navigate the claims process and ensure they receive the quality care they need to return to a productive life. You can help us by taking an active role in managing your claims.

To help you manage claims, we developed a series of short instructional videos below.

We also recommend you visit the following links for more information about the claims process:

Learn about the claims process

Texas Mutual encourages policyholders to invest in workplace safety. We understand, however, that accidents happen. When they do, our goal is to ensure your injured workers get prompt, appropriate medical care and return to the job.

We developed these short videos to help you manage your claims efficiently and effectively.

click here to watch video Claims video overview: Watch the series
click here to watch video What to do if an employee is injured at work 2:32
click here to watch video How to manage a workplace injury 3:52
click here to watch video What is an experience modifier? 4:09
click here to watch video Creating a return-to-work program that really works 4:54
click here to watch video How to spot workers' comp fraud 3:26