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Health Care Network

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High-quality care and savings in the WorkWell, TX network

Policyholders who enroll in the WorkWell, TX health care network get a 12% premium discount, and employees benefit from quality care by providers who are focused on helping them return to a productive life. Finding care is easy with our online directory or network app for Apple or Google Play. 

What is the network?

Just like most companies are part of a health care network for their medical insurance, your company can choose to enroll in Texas Mutual's health care network for your workers' comp medical treatment in case of an injury. Doing so gives you a 12% discount on premium, access to doctors who have been vetted by Texas Mutual, lower claim costs and quicker recovery on average.

The network covers 231 of Texas' 254 counties and offers treating providers, hospitals, specialty providers and other health care professionals. Contact your agent to enroll in Texas Mutual's WorkWell, TX health care network.

medical team

What is required of my company to be in the network?

Taking advantage of the WorkWell, TX health care network is easy, but it does require a few things of you and your employees:

  • Report injuries to Texas Mutual
    When an injury occurs, report it immediately to Texas Mutual and if necessary, provide or arrange transportation for the injured employee to the network provider, or emergency facility if appropriate.
  • Make sure injuries are treated by network providers
    Your employees' work-related injuries must be treated by network-approved physicians if you are enrolled in the network.
  • Post and give employees the Notice of Network Requirements
    Immediately after joining the network, print the notice, available in English and Spanish, and post it in a common area where it will be seen by employees. 
  • Have employees sign the Employee Acknowledgement
    The last page of the Notice of Network Requirements is an Employee Acknowledgement form. Print the form, available in English and Spanish, and have employees sign, or electronically acknowledge in our e-Learning system.

Employees will need to do this when you enroll in the network, within three days of hiring a new employee, and at the time of injury. Keep a record of how, when, where and to whom you delivered it, which you can do with our acknowledgement log. Keep printed forms in the employees' personnel files.

Your network questions answered

For assistance with managing your employees’ claims in the WorkWell, TX health care network, visit our network FAQs.

Claims before January 1, 2018

For resources or questions pertaining to network claims filed prior to January 1, 2018, please call (888) 252-5075.

Managing claims is easy with Texas Mutual

See how to use our tools and resources to manage claims. 

Keep safety top of mind with our resources

To control workers' comp costs, reduce safety risks.

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