Workers' Compensation Basics

What to Expect

What to expect with your policy

Workers' compensation protects your business even as it grows and changes through the year. Here's how we work with policyholders to provide the right protection all year long:

  1. Your insurance agent tells us about your business, your payroll and the risk level of the jobs you are paying employees to do, and your company's safety record to get a quote.
  2. Choose a payment plan that works for you, typically either paid up front or paid on a recurring basis throughout the year.
  3. If you're in an industry where payroll tends to change a lot, you may submit periodic payroll reports online. This helps you confirm your workforce size and status as it fluctuates.
  4. It's time to renew! Work with your agent to renew your policy, commit to a safe year ahead and use our free resources to continue keeping costs low.
  5. At the end of your policy year, we look back at your payroll to confirm your coverage and make premium adjustments. Sometimes we find that policyholders had less payroll than they expected, and sometimes they've had a great year of business and end up with more. Many policyholders have no major change.

Payment, reporting and adjustments

Your agent will help you choose the payment plan that works best for your business. Some policyholders pay in full at the beginning of their policy, and some pay monthly or quarterly.

During the policy year, your workforce can grow or shrink depending on your business needs. If you’re in an industry where that’s common, you’ll report your payroll online to ensure you’ve got the right coverage for the right number of workers at the right level of risk. Then you’ll pay quarterly or monthly based on the payroll you submitted. This helps us fine tune what was estimated at the beginning of the policy so you’re not overpaying or underpaying your premium. 

At the end of the policy period, a final audit will ensure that you were charged the correct amount for the coverage provided. If an adjustment is needed, you may get some money back, owe more, or have no change at all. End-of-year final audits happen online, by phone or in person. Our premium audit team is full of helpful specialists who walk you through the process and make it simple and easy.

injury at construction site

What does workers' comp offer?

In case of injury

In the event of a workplace injury or illness, turn to Texas Mutual for support and assistance. When you report the injury online, it sets our claims process in motion. Our team of adjusters manages the care your worker needs, pays income benefits in a timely manner and helps your employee return to work as quickly as possible.

If you choose to participate in our health care network, your workers will have access to high quality, outcome-focused care. Our approach to claims handling prioritizes care and communication, which helps your employee recover and saves you money in the long run. 

In case of death

We work hard to help our policyholders prioritize workplace safety and avoid on-the-job accidents. But if the unthinkable happens and a worker is involved in a catastrophic incident, our commitment extends to eligible surviving family members.

In addition to burial and death benefits, we support the success of qualifying family members through the Texas Mutual scholarship program.

Safety pays off at renewal time

Workers’ compensation comes with built-in motivation to improve workplace safety. When we calculate your renewal premium, we’ll take your safety record into account by comparing your losses with those expected for a business with similar risks and payroll size. This means you could have the opportunity to reduce costs over time.

Developing key safety measures and utilizing our free safety resources can help you prevent many small to medium-sized claims, which can help you control costs. Frequent claims can affect your comparative losses more than a single, high-cost claim.

Our commitment to serving you

Texas Mutual provides the resources and support you need to understand workers' comp, manage it for your business and keep costs low. Our workplace safety expertise and commitment to fighting fraud empowers and protects our policyholders. We’re a team of real people who put Texans first each and every day. Never hesitate to get in touch and let us know how we can help you.

We empower you to control costs

As you explore workers’ comp with your agent, be sure to ask if your business is eligible for safety group discounts, explore participation in our health care network and consider applying for a  safety or wellness grant during the next cycle. 

Ready to get started?

Becoming a policyholder with Texas Mutual is easy. Talk to your agent about adding workers’ compensation to protect your workers and your business, or use the Trusted Choice online search tool to find an agent.

Does my business need workers' comp?

Learn the basics of protecting your workers — and your business.

What are the costs of workers' comp?

We calculate premium based on the unique characteristics of your business.

Need help getting started?

Ask your insurance agent about workers' compensation with Texas Mutual. Or, find a knowledgeable agent near you.