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About Texas Mutual

Contact Us

Employers, agents and workers:

Health care providers:

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Find quick answers to commonly asked questions

Employer FAQs

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Health care providers FAQs

Injured worker FAQs

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Premium payments

Attn: Policy Accounting
Texas Mutual Insurance Company
P.O. Box 841843
Dallas, Texas 75284-1843

Overnight mail

Texas Mutual Insurance Company
2200 Aldrich St.
Austin, Texas 78723-3474

Benefit services (Claims)

Attn: Claims
Texas Mutual Insurance Company
P.O. Box 12029
Austin, Texas 78711-2029


Attn: Underwriting
Texas Mutual Insurance Company
P.O. Box 12058
Austin, Texas 78711-2058

Appearances before the board of directors

We provide to members of the public a reasonable opportunity to appear before our Board of Directors to speak on issues within the company's jurisdiction. Email and include details about the issue you would like to speak about. 

Service issues and complaints

We take our commitment to serving you very seriously. If you have a complaint or a concern regarding a Texas Mutual service or process, we want to hear from you. Call us at (800) 859-5995 or email

You also may take your complaint to the Texas Department of Insurance (TDI) or another appropriate state or federal agency. To file a complaint with the TDI, call (800) 252-3439 or write TDI, Consumer Protection, MC 11-1A, P. O. Box 149091, Austin, TX 78714-9091. 

Media inquiries

Visit the latest news to see updates from Texas Mutual. For media inquiries, email

Making workers' comp
work for you

See how we help Texas businesses control costs and prioritize safety.

What makes workers' comp so important?

Find out about this comprehensive safety net for your business.

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and policy tools.