They're friendly, prepared and experienced —
and what they know helps your agency do more.
They may be our employees, but they’re part of your team. These are just a few of the dedicated professionals working behind the scenes to provide agents with exceptional service and the resources you need.
Felishia Redd isn’t just taking your call — she’s part of your team. When you call Texas Mutual Insurance Company, you’re contacting the number one workers’ comp provider in Texas — but you’re talking to Felishia Redd. And that means you get the answers you need.
COVID-19 has changed a lot of things — but not our relationships with you. The COVID-19 pandemic has changed the way you interact with your clients — and with us. There are fewer handshakes, fewer face-to-face meetings and much more time spent talking to a computer screen.
Tai Williams isn’t just your trainer. She’s part of your team. Sure, agents need continuing education credits to keep their licenses up to date, but that doesn’t mean learning has to be dull. Texas Mutual trainer Tai Williams, backed by a whole group of specialists back at the office, lives to make training fun and even funny.
This Is Carisa. She’s on your team. Chances are you don’t know Carisa Escobedo- Garcia. You’ve never seen her compiling reports and analyzing data to identify trends and areas of need. You have no idea how much time she spends thinking about the way you work. No, you might never meet Carisa, but she works for you.